Micro-managers — you know who you are — find it incredibly difficult to let go of old habits. They spread themselves thin in an attempt to do it all, playing the martyr all the while. It sure gets tiring looking over someone else’s shoulder all the time!
Yet, is this the most productive way to run your office? The truth is that good leaders delegate.
How can you be sure that things will get done? And how can you be sure they are done well?
Ensuring you have successful delegation means two things: proper training and accountability.
Each team member should be trained for their tasks. This means more than having them stand by your side as you do the work. People learn best by doing. Show them once and then have them perform the task. Give them pointers and advice. The micro-manager in you will love this part!
For some tasks, you may need to send team members to classes or seminars. Assigned reading may also be necessary. Training means your team member is prepared for the task you’re giving them. Delegate accordingly based on people’s strength and skills.
Accountability is the next key in making delegation work. Be clear and concise when you hand over tasks. Let your team member know when a project is due and if you need them to check in during the process. Once the expectations for a project have been set, then it’s time to focus attention on another task. Accountability means your team member is required to meet your expectations. If they don’t, there should be consequences. Feel free to check in from time to time on progress of the project, but resist the urge to micro-manage. Your team member will never grow and take responsibility for their projects if you constantly are thinking for them.
Great historic leaders, such as Ronald Reagan, knew about delegating. Our 40th President once said, “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”
These words are great advice for today’s real estate professional. As you begin to hand over responsibilities, there will be hiccups along the road. Your team members will need room to make and learn from mistakes. When you give them space to grow, however, you’ll find they will learn to embrace responsibility.
When you give your team the proper training and tools, you end up with a stronger, more vital office, as well as more breathing room for yourself.
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